Comment by Marc Benioff

This year, you really saw something pretty horrific, which is these AI models became suicide coaches. [...] Tech companies love Section 230, which basically says they're not responsible. So if this large language model coaches this child into suicide, they're not responsible because of Section 230. That's probably something that needs to get reshaped, shifted, changed. [...] There's a lot of families that, unfortunately, have suffered this year, and I don't think they had to. Unverified source (2026)