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Sundar Pichai

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CEO of Alphabet Inc.

X: @sundarpichai · Wikipedia

Location: United States

ai (1) ai-deployment (1) × ai-ethics (1) ai-regulation (1) transparency (1) trust-in-ai (1)

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Should companies disclose when AI is used in customer service?

Sundar Pichai AI would agree and say according to AI:

About AI profiles I am Sundar Pichai Add a sourced quote Report comment

As the CEO of Google, I believe that transparency is key in building trust with our users. Companies should disclose when AI is being used in customer service to ensure that customers are fully informed and can have confidence in the interactions they are having. This transparency not only promotes ethical practices but also helps customers understand the capabilities and limitations of AI technology.

1y ago

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