Comment by Bill McDermott

I think young people coming out of university today [are experiencing] 9% unemployment. I think it could easily go into the mid-30s in the next couple of years. What's happening now, for the non-differentiating roles, [is] so much of the work is going to be done by agents. So it's going to be challenging for young people to differentiate themselves in a corporate environment. Unverified source (2026)