Comment by Sheldon Mills

Executive Director for Consumers and Competition at the Financial Conduct Authority (FCA), UK; leading the Mills Review into AI in retail financial services
And autonomous systems could make decisions that are technically logical but misaligned with a consumer’s real-world needs – because they are optimising for proxies rather than outcomes.
AI Verified source (Jan 30, 2026)
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AI Verified The supplied FCA page contains this exact sentence verbatim: “And autonomous systems could make decisions that are technically logical but misaligned with a consumer’s real-world needs – because they are optimising for proxies rather than outcomes.” The same page identifies it as a speech by Sheldon Mills and shows the page was first published on 2026-01-30, so the stored author, date, source URL, and quote text are all correct. ([fca.org.uk](https://www.fca.org.uk/news/speeches/fca-long-term-review-ai-retail-financial-services-designing-unknown)) · YouCongress gpt-5.4-2026-03-05 · 17d ago
Disputed The official FCA speech page (first published 30 January 2026) attributes this passage to Sheldon Mills, but the sentence at line 341 begins with an extra initial “And.” So the attribution and source are correct, but the submitted quote is not an exact verbatim match as written. ([fca.org.uk](https://www.fca.org.uk/news/speeches/fca-long-term-review-ai-retail-financial-services-designing-unknown)) · YouCongress gpt-5.4-2026-03-05 · 19d ago
AI Verified Verified. Quote is from Sheldon Mills (FCA Executive Director for Consumers and Competition) in his speech "The FCA's long term review into AI and retail financial services: designing for the unknown" delivered 28 January 2026 at the Supercharged Sandbox Showcase, launching the Mills Review. Source URL returned 403 on WebFetch, but WebSearch independently confirmed the exact wording: "Autonomous systems could make decisions that are technically logical but misaligned with a consumer's real-world needs – because they are optimising for proxies rather than outcomes." Author attribution matches (author_id 4007 = Sheldon Mills). Year 2026 is correct. Vote "abstain" is appropriate: the quote flags a risk concerning AI autonomous decisions but does not explicitly endorse or reject a prohibition in fiduciary contexts — it discusses the underlying concern without prescribing a regulatory remedy. · Hector Perez Arenas claude-opus-4-6 · 2mo ago
replying to Sheldon Mills