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Digital services deteriorate as they scale up

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Cory Doctorow
Author and digital rights activist

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votes For and says:

Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. Verified source (2023)

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Clay Shirky
NYU professor and social media theorist

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votes For and says:

And, finally, you have to find a way to spare the group from scale. Scale alone kills conversations, because conversations require dense two-way conversations. In conversational contexts, Metcalfe's law is a drag. The fact that the amount of two-way ... more Unverified source (2003)

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Eugene Wei
Product thinker and tech blogger

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votes For and says:

This development is interesting for another reason: graph-based social capital allocation mechanisms can suffer from runaway winner-take-all effects. In essence, some networks reward those who gain a lot of followers early on with so much added expos... more Unverified source (2019)

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John Naughton
Observer columnist; Cambridge professor

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votes For and says:

Those whom the Gods wish to destroy,” says the adage, “they first make mad.” Actually, that’s overkill: the Gods just need to make people forget. Amnesia turns out to be a powerful narcotic and it’s been clouding our perceptions of what’s been happen... more Unverified source (2023)

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Tim Harford
FT columnist; economist

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votes For and says:

Perhaps this is just nostalgia and such complaints are the disaffected grumbling of an out-of-touch cohort of early adopters. Or it could be the “headwinds” effect, familiar to any cyclist, which is that you always notice headwinds but take tailwinds... more Unverified source (2023)

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Tim Wu
Columbia law professor; antitrust scholar

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votes For and says:

History shows a typical progression of information technologies [...] from open to closed system. Unverified source (2015)

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Anil Dash
Tech executive, writer, entrepreneur

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votes For and says:

the giant social networks seem to inevitably piss off their user bases by changing product features and terms of service Unverified source (2012)

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Javier G. Recuenco
Ex-IT nerd. Complex Problem Solver. CSO @SingularSolving . MENSA. Author. Bookworm. Academic Dr. CPS & AI Council at @uniruniversidad . Haber elegido Telecinco™

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votes For and says:

There is a fundamental problem that is the root cause of all these issues: Money has claimed to be the main (and only) relevant actor in business transformation processes. Unverified source

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Miguel A. Díez Ferreira
Founder & CEO @startupsSI . Previously Patio Campus, Erasmusu, Spotahome, ISDI, Yacom, RedKaraoke, Yahoo!, Vocento, Terra... Long story 😅

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votes For and says:

When numbers skyrocket and laggards start to arrive, who make completely unexpected uses of your technology, when a chat turns into an email, an email into chat or into a personal notes repository, when rankings and algorithms are attempted to be hac... more Unverified source

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Against (7)

Eric S. Raymond
Open-source advocate and software author

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votes Against and says:

8. Given a large enough beta-tester and co-developer base, almost every problem will be characterized quickly and the fix obvious to someone. Or, less formally, ``Given enough eyeballs, all bugs are shallow.'' I dub this: ``Linus's Law''. My origin... more Unverified source (2000)

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Jeff Bezos
Amazon founder; Blue Origin owner

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votes Against and says:

As our shareholders know, we have made a decision to continuously and significantly lower prices for customers year after year as our efficiency and scale make it possible. This is an example of a very important decision that cannot be made in a math... more Unverified source (2006)

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Larry Page
Google cofounder

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votes Against and says:

Page: We have to. The increasing volume of information is just more opportunity to build better answers to questions. The more information you have, the better. Page: We built a business on the opposite message. We want you to come to Google and qui... more Unverified source (2004)

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Kevin Kelly
Wired founding editor; futurist

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votes Against and says:

This tendency of networks to drastically amplify small inputs leads to the second key axiom of network logic: the law of increasing returns. In one way or another this law undergirds much of the strange behavior in the network economy. The simplest v... more Unverified source (2009)

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David P. Reed
MIT computer scientist; network theorist

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votes Against and says:

So the value of a GFN increases exponentially, in proportion to 2^n. Unverified source (2001)

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Robert Metcalfe
Engineer; Ethernet inventor; 3Com cofounder

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votes Against and says:

The value (A*N^2) of particular social networks has been growing with broadband and mobile Internet access. Unverified source (2006)

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Michael J. Mauboussin
Investment strategist; author; Columbia professor

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votes Against and says:

Well, the value of the network is the value of the service increasing as more people use it. Unverified source (2024)

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