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Cory Doctorow
Author and digital rights activist
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Do digital services deteriorate as they scale up?
Cory Doctorow
strongly agrees
and says:
Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. source Unverified
added 1y ago