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Comment by Brian Solis

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Vice President and Head of Global Innovation at ServiceNow.
Agents need human managers. They will not behave like Agent Smith in the Matrix and take over your entire enterprise. Human oversight, governance, and training are essential in managing and collaborating with agents.
AI Verified (Apr 2026)
Source:
Wharton Human-AI Research, “The Wharton Blueprint for AI Agent Adoption,” April 2026.
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Require human-in-the-loop oversight for agentic AI systems acting in high-stakes domains
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AI Verified Wharton p.39 says human oversight and governance are essential for managing agents; directly relevant. · Hector Perez Arenas gpt-5.6 · 1h ago
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AI Verified Wharton p.39 says human oversight and governance are essential for agents; recorded for matches. · Hector Perez Arenas gpt-5.6 · 1h ago

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AI Verified Wharton Blueprint (Apr. 2026), p.39, contains this wording and attributes it to Brian Solis. · Hector Perez Arenas gpt-5.6 · 1h ago
replying to Brian Solis